Frequently Asked Questions
Everything you need to know about AVERYNTA Ai. Can't find your answer? Reach out directly.
Getting Started
How quickly can I get set up?+
Most businesses are live within 48–72 hours. Our onboarding team handles the setup, training, and integration — you just provide your business details and we take care of the rest.
Do I need any special hardware or software?+
No. AVERYNTA Ai works with your existing phone number and integrates with most popular scheduling and CRM platforms. There's nothing to install on your end.
Can I keep my current phone number?+
Yes. We can forward your existing number to our AI system, or we can provision a new local number for you. Either way, your customers call the same number they always have.
How It Works
Will callers know they're talking to an AI?+
Our AI uses a natural, professional voice that is designed to sound like a trained receptionist. We can disclose it's an AI system if you prefer — many clients choose to be transparent about it.
What happens when a call is too complex for the AI?+
The AI is trained to recognize when a call needs a human. It will politely let the caller know and either transfer the call to your on-call staff or take a detailed message for immediate follow-up.
How does scheduling work?+
Our AI syncs with your calendar in real time. When a customer wants to book, it checks your availability and confirms the appointment instantly — no back-and-forth required.
Pricing & Contracts
Are there long-term contracts?+
No. All plans are month-to-month. You can upgrade, downgrade, or cancel at any time with 30 days' notice.
What happens if I go over my call limit?+
We'll notify you when you're approaching your limit. Overage calls are billed at a per-call rate, or you can upgrade to the next plan at any time.
Is there a setup fee?+
There is a one-time onboarding fee that covers setup, training, and integration. This is waived for annual plan subscribers.
Support & Security
What kind of support do you offer?+
All plans include email and chat support. Growth and Enterprise plans include priority phone support. Enterprise clients get a dedicated account manager.
Is my data secure?+
Yes. All call recordings and customer data are encrypted at rest and in transit. We are SOC 2 compliant and never sell your data to third parties.
Can I listen to call recordings?+
Absolutely. Every call is recorded and transcribed. You can access your full call history, recordings, and transcripts from your dashboard at any time.
Still have questions?
Our team is happy to walk you through anything. Reach out and we'll get back to you within one business day.
Contact Us